4 Ways To Improve Data Quality
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Improving data quality is a matter of financial preservation, as Gartner reports that poor data quality costs businesses an average of $12.9 million annually. Compounding errors made by AI models fed dirty data can affect performance, increase business risk, and leave organizations with a considerable, and frankly avoidable, price to pay.
Data teams are well aware of the clean-up job they’re usually tasked to do and of its immediate importance. But essential questions around data cleansing still stand: How clean is clean enough? What parameters should data teams use to define data quality? And — most importantly — how do you even clean data?
First and foremost, data clean-up must be an all-hands task that involves early intervention to ensure high quality from the source: Data producers. To build a smooth data collection process that ensures high-quality data, data teams should:
To encourage all data producers to take ownership of data quality, it’s essential to create clear — and well-understood — guidelines for data cleanliness. These guidelines should address the essential pillars of data quality assurance.
Once those guidelines are established, data teams should leverage the appropriate tooling to help continuously monitor data and run tests regularly to ensure data quality. These tests should not only vet for data freshness but also an organization’s ability to meet any existing service-level agreements.
To help data teams get started on their guidelines, we’ve created three tiers of framework you can build your policies and processes around. These separate tiers represent the three core maturity stages of your data program.
A novice team has some basic assumptions developed about data and some basic data quality checks in place (e.g. assertion tests) to measure how well the underlying quality of the data follows developed assumptions about the data. In the event of failed data quality checks, the team may be notified or may have to manually check for test failures. SLAs for data quality fixes may not be well defined, and end users do not know the state of data quality.
A team in the intermediate tier likely has additional layers of data quality checks, beyond assertion tests, in place to proactively catch data quality issues before they begin. This should include things like development testing (e.g. CI checks) and unit tests. These teams also have more robust data quality alerting and management procedures in place (e.g. a fire team or on-call rotation). The data team tracks data quality metrics and metadata and uses them to improve their data quality program.
Advanced teams expose their data quality score to data producers and consumers, and use it as a key metric to optimize towards. These teams likely have a high Data Trust score and use metadata as a key asset to improve data quality. In addition, SLAs for data downtime are clearly defined and met.
Data teams should ensure these guidelines are directly influenced by the metadata and context of regularly collected data. This may entail creating different guidelines for different types or sources of data. Defining guidelines with this level of specificity and clarity is essential as it will mitigate the risk of AI hallucinations, which can cause a ripple effect of errors cascading throughout an organization and into its services.
Addressing dirty, inaccurate, or incomplete data requires a transformational shift in data collection processes. This includes assigning data governance owners and establishing clear expectations for their role in an organization’s larger data governance framework. In addition to a team of skilled data analysts, organizations should assign domain experts to take the data reins in specific functional units.
It’s essential data teams communicate this is not intended to take away decision-making from those on the business side. Mandating a careful eye toward data cleanliness can support the work of business teams by enabling faster productivity, reducing risky (and costly errors), and enhancing performance.
In practical terms, data teams can institute efficient data governance processes by creating regular data reports on a consistent cadence to keep early tabs on data cleanliness at the collection stage. These reports can then be shared with department leaders and other stakeholders to ensure steady performance. Additionally, data teams can utilize the following structures and processes to help facilitate data democratization:
More specifically, data collaboration tools can help enable better data governance processes. These solutions bring engineers and producers together during data collection, which helps provide more context around existing data and connect data cleanliness metrics to business impacts.
It’s essential to get buy-in from stakeholders and leaders and establish a culture that values and understands the importance of data quality, from the top down. Similarly to democratizing data governance, instituting a data-driven culture helps employees understand how data quality specifically contributes to achieving their strategic objectives and aligning with broader organizational goals.
That’s much easier said than done. Here are some practical tips data teams can leverage to get buy-in from the top for data clean-up:
Resource strain is one of the foremost challenges to effective data clean-up. Too often, data teams are incorporated as an afterthought or very late in an organization’s production processes. As such, there are already multiple existing data sources that they must continuously monitor and vet for cleanliness.
These sources can be too numerous and disparate for human eyes to manually track alone. As such, organizations should invest early in data management and governance tools that enable the observability data teams need to ensure data quality. These observability tools also naturally help implement the consistency across departments and sources that data clean-up processes need to be successful, scalable, and sustainable.
More tools are not necessarily better. What’s essential here is for data teams to identify solutions that can consolidate data needs and prevent data asset sprawl. The right tool can also enable:
We built Secoda to connect data quality, observability, and discovery into one streamlined platform. Our solution consolidates their data catalog, quality, and documentation tools into one place to help data teams reduce their data sprawl and streamline their infrastructure as well as costs. Secoda includes several features that help surface potential data quality issues in the same place where data is being explored:
Placing the entire burden of cleaning data upon data teams is not feasible, especially as organizations continue to expand and ingest exponentially larger volumes of data. Adopting a proactive approach by involving data producers and implementing quality assurance at the initial data collection stages ensures that data is AI-ready from the start.
To get data “clean enough,” data teams must leverage a tool that empowers data producers by consolidating and automating needs around observability, metrics alignment, and — most importantly — data access. That way, data cleansing goals can transform from a cost-intensive, headache-inducing pipedream into an achievable reality.
Secoda is the premier solution providing all-in-one data search, catalog, lineage, monitoring, and governance capabilities that simplify too-complex tech stacks. Get to know what the hype is all about. Check out a demo today.